What We Collect and Why We Keep It
We collect your name, contact details, and the payment method you use when you fund your account — bKash, Nagad, or Rocket. Your wallet number and transaction references are stored to verify deposits and process withdrawals. We do not store your bKash or Nagad PIN at
-
1
any point. Device identifiers, browser type, and session data are logged to keep your account secure and detect unusual access. We also retain records of account activity to meet the obligations that apply in the jurisdictions where we operate. Data is held only as long as
-
2
your account remains active or as required by applicable rules. If you close your account, we will retain only the minimum records required by law, then delete the rest. We do not sell your information to third-party marketing companies. Any service provider we share data with
-
3
— for example, payment processors handling Rocket transfers — is bound by data-handling terms consistent with this policy. Your eligibility to use this platform depends on your local law and the region you are in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.